Spice

Spice credit systems are a way to sucessfully engage and motivate people.

Spice has two main credit systems: one that engages citizens and service-users in the co-delivery of public and community services; and the other which encourages collaboration between public service agencies and professionals. In both instances, the credit systems encourage more people to give more of their time. The basic principles for achieving this are the same: People give their time more freely when…

• there are meaningful and interesting opportunities to 'contribute'
• cultural and practical barriers are minimised
• they are acknowledged and fairly thanked for it

Citizen engagement in Public Services

Spice community credit systems engage many more people in public and community services. The credits acknowledge time given by people. For every hour ‘contributed’ by a citizen to the community or public service, is an hour that can be ‘redeemed’ against a menu of local services, usually for leisure or learning. In all 38 projects to date, citizen engagement has increased by 100-325%.

Spice works with the public service to identify:

Cross Agency Collaboration in Public Services

Spice collaboration credits are online banking systems that enable professional resources to be shared and exchanged fairly and effectively.

Organisations which release staff or resources to other organisations earn credits that can be redeemed from the pool of professional services from other organisations. Time given is therefore, not time lost and resources are shared more freely.